Frequently asked questions

Contactless sign in is a digital way to automate visitor management so guests can securely confirm their identity from their own mobile device without touching shared surfaces. With Pass Point, a visitor scans a QR code at the front desk, enters their details, agrees to any required documents, and notifies their host — all from their phone. There is no shared kiosk pen, no paper sign-in book, and no app download required. The result is a faster, cleaner, and more hygienic check-in that also creates an accurate, searchable digital visitor log for your security and compliance teams.

Contactless sign in improves security with a verifiable digital record of every visitor, speeds up check-in during busy arrival periods, removes manual data entry and paperwork, and gives visitors a modern, professional first impression. Because data is captured digitally, your team can search visitor history instantly, trigger host notifications automatically, and run evacuation reports in seconds.

Pass Point lets you decide exactly what to collect. Most organisations capture a visitor's name, contact details, company, and purpose of visit. You can optionally require a photo, a digital signature, agreement to an NDA or safety policy, or an ID document — and you can configure different requirements for visitors, contractors, and employees.

A returning visitor using QR pre-registration can complete check-in in under 30 seconds. A first-time visitor entering their details for the first time typically finishes in under a minute. Pre-registering guests before they arrive makes the on-site step nearly instant.

Yes. Visitors do not need to download anything. They simply scan a QR code or open a link in their mobile browser to complete sign in. This keeps the experience friction-free for one-time guests while still capturing a complete digital record for your organisation.

When a visitor completes check-in, Pass Point can automatically print a visitor badge with their name, photo, host, and visit details using a connected label printer. Badges make it easy for staff to identify authorised visitors at a glance, and they are automatically voided when the visitor signs out.

Employees sign in and out using a QR code, a personal link, or a shared front-desk device. Pass Point records the time and location of each event so you always have an accurate, real-time view of who is on-site. This is useful for fire-safety roll calls, hybrid-office attendance, and security audits.

Yes. Employees can check in and out directly from their own phone by scanning a QR code or opening their personalised link. There is no hardware to manage and no app to install, which makes rollout across multiple sites fast and inexpensive.

Pass Point gives you a live dashboard of everyone currently on-site — visitors, contractors, and employees — across every location. In an emergency you can generate an evacuation report instantly so wardens can account for everyone quickly.

Yes. Pass Point supports multi-site management from a single account. You can configure each location's check-in flow, branding, and badge layout independently while viewing consolidated analytics and visitor logs across your whole organisation.

Visitor management software is a digital system that records and manages everyone who enters a workplace. It replaces the paper sign-in book with a digital check-in flow that captures visitor details, notifies hosts, prints badges, screens against watchlists, and keeps a secure, searchable log of every visit. Pass Point is cloud-based visitor management software that works across web, iOS, and Android, so businesses of any size can run a faster, more secure front desk, meet compliance and audit requirements, and always know exactly who is on-site. It is used by corporate offices, manufacturing plants, healthcare facilities, logistics hubs, and educational campuses.

Pass Point pricing starts at $19.99 per location per month for the Starter plan, $49.99 per location per month for the Pro plan, and $99.99 per location per month for the Premium plan. Every plan begins with a 14-day free trial with no credit card required, so you can evaluate the platform before you commit. Yearly billing is available on each plan at a lower effective rate than paying month to month. See the pricing page for a full feature comparison in USD and INR.

Visitor records are stored securely in the cloud and encrypted in transit. You control data retention: configure how long visitor logs are kept and set automatic deletion policies to match your internal and regulatory requirements. You can also export or delete records on request.

Pass Point is built with privacy-by-design principles and configurable consent capture, data-retention controls, and export/delete tooling that support compliance with India's Digital Personal Data Protection Act 2023 and similar regulations. Contact our team for documentation specific to your compliance programme.

Pass Point sends host notifications by email and integrates with common workplace tools. For specific integrations such as single sign-on, calendar systems, or access-control hardware, contact our team to confirm availability for your environment.

Most teams are up and running the same day. You create an account, configure your check-in flow and branding, connect an optional badge printer, and start checking in visitors. Larger multi-site rollouts can be staged location by location with help from our support team.

Your data remains yours. Before cancelling you can export your visitor logs and records. After cancellation, data is removed in line with our retention policy. You can request earlier deletion at any time.

No. Pass Point has no setup fee, and plans are available monthly with no long-term contract required. You can upgrade, downgrade, or cancel at any time. Annual billing is available if you prefer to pay yearly.

The 14-day Trial covers 1 location with up to 10 users and 100 visitor check-ins, so you can evaluate digital sign-in, host notifications, and visitor feedback with no credit card and no obligation. Advanced capabilities such as WhatsApp notifications, watchlist screening, evacuation broadcast, and the AI analytics features are part of the paid Starter, Pro, and Premium plans. You can upgrade at any point during or after the trial.